Why is accountability important in the healthcare industry

Public managers are pressured to improve accountability with their workers. This improvement, however, can lead to budget cuts, which goes along with personal cuts for the workers. According to Lipsky , accountability is the link or relationship between bureaucracy and democracy. The Importance of Accountability Why is Accountability so important in the health care industry? Even though a situation may be positive or negative, every aspect of health care needs to be credited to something or someone, with accountability, errors can be fixed and then prevented and helps keep costs down.

A successful organization follows the checks and balance process, maintains a positive working culture, and stays clear from blame. The importance of accountability in the health care industry Accountability …show more content… Evaluating validity to examine the effectiveness in and throughout the process. This process involves the factuality of information, project design, data applications, data, model and the results from an event or occurrence.

Accountability will include checks and balance, performance evaluations, assessment and customer satisfaction. Over time, accountability impact and cost must be evaluated. Quality and measurement theories that abandon the highest levels of appropriateness, will accomplish the healthcare industry evaluates the accountability costs and impacts. And support the local ethical programs. Having a manager or leader that has accountability with ethical consideration has a balance of holding one true to its values and having ethical considerations on the different cultural backgrounds.

This is a critical and key factor to a successful health care organization. Knowing, and understanding as a manager and influencing employees to follow standards that when something is misunderstood or unknown, owning up to its behavior on the situation can be corrected and guided to what is expected from the leader or manager and down to the employees.

Having an understanding to ethical consideration and accountability will improve customer satisfaction, employee performance, and the continuum for accountability "Ethical Leadership: Fostering An Ethical Environment And Culture",. Show More. Leadership Versus Leadership Words 6 Pages Building relationships, considering others feelings and celebrating their successes with them can maintain strong leadership.

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Aubmc Corporate Culture Case Study Words 5 Pages Sayegh understood that the keys to creating a culture of accountability will lead to improving of performance in difficult economical condition. Reflection On How To Become A Medical Professional Words 3 Pages Having an employee who is professional in their fields can help their work environment to run more efficiently and safely.

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Concept Of Moral Courage Words 6 Pages The main idea of this research investigation is to determine the ethical and moral courage challenges that are significantly prevalent in terms of modern healthcare management. You must role model the behavior you want and hold yourself accountable. Clearly outlined expectations are a must to creating and enforcing accountability.

If a person does not have a clear picture of what is being asked of them on a daily, monthly, weekly, even yearly basis, how can they: a work toward their goals, b be held accountable if they do not achieve the goals, or c be rewarded when achievements are made? This is essential. Successes MUST be recognized and celebrated. This may seem like common sense, but so many times we as leaders are in such a hurry to move on to the next project, that celebrations are overlooked. Celebrating and recognizing the achievements of you team tells your team that you truly appreciate them and it fuels the drive to continue to excel and succeed.

Never underestimate the power of a cohesive and supportive team. It takes time and even a little monetary investment. A strong team is always a worthwhile investment. We are humans who love to feel good. As a leader, you need to take a close look at each person on the team; taking time to really appreciate what talents they bring to the table. It cannot be said enough that none of this works unless you are also holding yourself accountable.

You as the leader MUST hold yourself to the highest of all standards. Instead, right from the start, he … took time to visit the troops, understand their perspective, and involve them in the planning. With other members of the senior team, they sought out employees at all levels — those who were well connected, sensitive to the company culture, and widely respected — to get their input on the strategy as well as their views on both the design and execution of intended process changes.

This kind of honest discussion about culture makes employees feel respected and heard. It helps leaders identify ways to effectively improve accountability in healthcare and get staff buy-in to accountability measures.

Many healthcare organizations have an unspoken culture of fear and shame when it comes to medical errors. For example, studies have shown that doctors are often hesitant to admit mistakes for fear of litigation or job repercussions.

In the past few years, many healthcare organizations have begun trying to shift this culture of blame to a culture of safety. Nurse Sherry Shaffer Ratajczak, the clinical editor at Elsevier, says a deliberate cultural shift can improve accountability in healthcare.

Ethics are foundational to creating a culture of accountability in healthcare. And ethics education and training is especially important in the healthcare industry.

Cases of fraud and abuse cost healthcare organizations billions of dollars each year. Ethics education and training can help employees hold themselves and others accountable, and know when to speak up if they see another staff member doing something unethical. Most healthcare organizations have a formal code of conduct. Many organizations only train staff members on the code of conduct during the onboarding process. But the code of conduct should be included in recurring staff training and testing.

This helps ensure that staff follow best practices. The code of conduct should cover things such as harassment, patient confidentiality, integrity with billing and finances, and much more. As an earlier post pointed out, most ethics violations happen when employees are simply unaware of how the laws or rules apply in their position. So it is important to train employees on common ethical issues and provide them with concrete examples.

In order for employees to be accountable, they must have clear guidelines and regulations to follow. Healthcare organizations communicate these goals through an employee handbook outlining policies and procedures. Make sure every employee reads and signs off on policies and procedures. But along with policies and procedures, a few other practices help ensure a culture of accountability in healthcare:.

In order to be held accountable, staff members need to know the standards they are being measured against. This includes tracking things like infection rates, patient satisfaction rates, and the timeliness of care. Measuring processes and outcomes can help you identify what interventions work best for certain types of cases and see areas you can improve.

Be sure to make specific goals a part of your normal operations and regularly track and measure progress. Create incentives for staff to meet and surpass these goals. A culture of accountability in healthcare works best when every staff member helps hold themselves and others accountable.

Create clear channels for employee feedback and reporting. This can help prevent a culture of silence where lower-level employees feel they are not allowed to question their superiors.